Introduction
This Privacy Policy explains how personal data is collected, used, and protected when you use the website https://timetocargo.com (the “Service”). By accessing or using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
Data Controller
The Service is operated by ALIMAR CO LIMITED, ROOM 5058, FLOOR 5, YAU LEE CENTRE, 45 HOI YUEN ROAD, KWUN TONG, HONG KONG. ALIMAR CO LIMITED acts as the data controller responsible for the processing of personal data described in this Privacy Policy. If you have any questions about this Privacy Policy or the processing of your personal data, you may contact us at info@timetocargo.com.
Personal Data We Collect
When you create an account, we collect your email address and name. This information is used to provide access to the Service and to send notifications related to shipment tracking. We also collect usage data automatically when you access the Service. Usage data may include information such as your device’s IP address, browser type and version, pages of the Service that you visit, the time and date of your visit, the time spent on those pages, device information, and other diagnostic data related to website usage.
How We Use Personal Data
We use personal data in order to provide and maintain the Service, manage user accounts, respond to inquiries and provide customer support, send service-related notifications and updates, analyze how the Service is used, improve the functionality and performance of the Service, and develop new features. We may also use personal data to send information about updates, new features, or services similar to those previously requested or used, unless you choose not to receive such communications.
Legal Basis for Processing
Where applicable under data protection laws such as the General Data Protection Regulation (GDPR), we process personal data on the basis of the performance of a contract when it is necessary to provide the Service, on the basis of legitimate interests to improve the Service and ensure its security, on the basis of user consent where consent is required, and when necessary to comply with legal obligations.
Cookies and Analytics
We use cookies and similar technologies to operate and improve the Service. Cookies are small text files stored on your device when you visit a website. These technologies help us maintain user sessions, improve website performance, and analyze how users interact with the Service. We use Google Analytics, a web analytics service provided by Google, to monitor and analyze website traffic and usage patterns. Google Analytics may collect information such as IP address, browser type, pages visited, and session duration. The collected information may be used by Google in accordance with its own privacy policies. More information about Google’s privacy practices can be found at https://policies.google.com/privacy. You can control or delete cookies through your browser settings.
Sharing of Personal Data
We may share personal data with trusted third-party service providers who assist us in operating the Service, such as analytics providers, hosting providers, and technical infrastructure providers. These providers process personal data only as necessary to perform their services and are required to protect the data appropriately. We may also disclose personal data where required by law or where necessary to protect our legal rights or prevent misuse of the Service.
International Data Transfers
Because the Service is operated by a company registered in Hong Kong and may use infrastructure located in multiple countries, personal data may be transferred to and processed outside the user’s country of residence. When such transfers occur, we take reasonable measures to ensure that personal data is handled securely and in accordance with applicable data protection laws.
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy, including providing the Service, complying with legal obligations, resolving disputes, and enforcing our agreements. Usage data may be retained for shorter periods unless it is required for security purposes or for improving the Service.
Data Security
We implement appropriate technical and organizational measures designed to protect personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights
Depending on your jurisdiction, you may have certain rights regarding your personal data. These rights may include the right to request access to your personal data, request correction of inaccurate information, request deletion of personal data, restrict or object to certain types of processing, and request the transfer of your data to another service provider. Requests related to personal data may be submitted by contacting us at info@timetocargo.com.
Children’s Privacy
The Service is not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that personal data from a child has been collected without appropriate consent, we will take steps to remove such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in the Service, legal requirements, or data processing practices. When updates are made, the updated version will be published on this page.
Contact Information
If you have any questions about this Privacy Policy or about how your personal data is processed, you may contact us at info@timetocargo.com.